Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary Administer Human Resource policies, programs, and practices. Communicate and maintain consistent application of established guidelines. Focus on new hire on-boarding and integration, recruiting administration, data entry into the HRIS and other systems, maintaining personnel files, and documentation and administration of employee data changes.

Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Coordinate the completion of all necessary on-boarding and integration materials and documents for new hires, rehires, transfers, and promotions.

• Respond to basic employee questions about human resources policies or offerings.

• Schedule interviews, orientations, or training sessions.

• Process employee status changes or benefits enrollments; maintains records of completed transactions.

• Enters HR-related data and compiles standard reports for management review.

Additional Responsibilities

• Assist with New Hire Orientation for newly hired employees at the regional office or virtually.

• Maintain the organization’s personnel files, including creating individual employee personnel files for new hires or transfers, FMLA/STD/WC leave records, ADA accommodations, employee relations, application and resume files, benefit plan enrollment, and termination records. Retire records of departed employees.

• Participate in HR compliance audits and surveys.

• Coordinate out-processing of terminated employees including HRIS actions, exit interviews, alerting IT and Facilities to turn off system and building access in a timely manner and with professional sensitivity.

• Collect and process requests for benefit programs including tuition reimbursement, leave donation programs and submit to HR Generalist/Senior HR Manager for approval before submitting to Compensation and Benefits for final approval and processing.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or General Educational Development (GED) required.

• Previous human resources experience preferred.

Knowledge, Skills, and Abilities

• Knowledge and experience with Human Resources laws and corresponding compliance requirements including: FLSA, FMLA, SCA, COBRA, EEO/AAPs, ERISA, and HIPPA required.

• Must be proficient in Microsoft Office Suite – Word, Excel, PowerPoint, Outlook and OneDrive

• Ability to perform effectively in a fast-paced work environment.

• Multi-tasking skills required.

• Confident, clear, and professional written and verbal communication skills.

• Strong organizational skills.

• Ability to perform very detail-oriented tasks.

• Ability to work effectively within a team.

• Strong focus on providing exceptional and accurate customer service to both internal and external individuals.

• Ability to learn and become proficient in the Workday HRIS system.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance

• A generous paid time-off program in which the benefits increase based on your tenure with the company

  ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 29,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.

To learn more, you may click on the following video link:

https://www.youtube.com/watch?v=hLeXVPuKm1Y&t=48s

What we do