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Stanford Health Care Lead Logistics Associate (Days) in Palo Alto, California

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

The Logistics Associate Lead is responsible for supporting the operations of the Distribution & Logistics Department for SHC and SMCH. The Logistics Associate Lead will participate in the activities/duties of the Department by the following policy and procedure for breakout, storage, and product return of clean and sterile items for use in both inpatient and surgical settings. Performs basic order entry, customer service, inventory management, supply and linen replenishment, cart builds and maintaining relevant records. Participates in the departmental patient safety and performance improvement initiatives. Performs related duties as assigned.

Locations

Stanford Health Care

What you will do

  • Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights, and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

  • Must perform all duties and responsibilities in accordance with the Service Standards of Hospital(s).

  • Delegates, assign, performs modification of work assignments, and makes necessary changes to meet the needs of the department. Rotates staff ensuring effective cross-training and coverage of department. Delegate work to logistics associates on behalf of leadership/per managements instructions.

  • Assists with the training and orientation of new staff.

  • Replenishes all Supply Chain managed stocking locations (e.g., PAR locations, asset inventory location, caddies, case carts, procedural carts, crash carts, and bedside carts) for basic bedside patient care and surgical procedures with a fill accuracy rate of 100% as verified by department audits and/or observation of a Supervisor.

  • Assists in the proactive management and control of assigned inventory levels that will allow for supply needs to be met while minimizing SUMC & LPCH investment of on-hand inventories.

  • Communicates effectively, both written and oral, to maintain a positive working relationship with SHC & LPCH customers & affiliates. Establishes and maintains effective working relationships with all SUMC/LPCH departments.

  • Maintains acceptable attendance and punctuality per department policy.

  • Manages information utilizing appropriate manual or electronic systems for shift work activity. Reports any discrepancies or unusual activity to the Supervisor.

  • Conforms to standard procedures and methods used to store and distribute supplies within the applicable Federal, State, and other regulatory agencies including IPC, Joint Commission, AAMI, AORN in alignment with SUMC’s safety guidelines for self, patient, visitors, and employees.

  • Demonstrates the ability to assess, identify, and respond to urgent or stat requests in an efficient, effective, and appropriate manner.

  • Stat request for items, carts, linen, caddies, boxes, crash carts, bedside carts, and case carts are all performed by staff and leads on all shifts by both teams.

  • Inventories and restocks all Supply Chain managed locations including but not limited to surgical suites, surgical core supply rooms, clean utility rooms, and asset inventories with the aid of a mobile handheld device.

  • Will participate in ongoing training and education needed to perform job related functions.

  • Maintains a professional work environment; keeps work area clean and organized. Practices good time management. Maintains professional behavior and appearance. Promotes a positive environment by practicing good communication, diversity awareness, and teamwork.

  • Reports any discrepancies or unusual activities to the Supervisor, Manager or Director.

  • Performs correct breakout of all products utilizing sound practices that protect the integrity of the product packaging.

  • Ensures timely delivery and pick up of standing and any requested order for supplies, linen, and medical gas cylinders.

  • Partner and coordinate with biomedical services to locate, store, maintain, and distribute medical equipment.

  • Performs all the duties of a Logistics Associate

  • Performs duties by following the policy and procedures of SUMC. Works collaboratively with peers to achieve departmental goals and fulfill the organization’s vision.

  • Receives and processes phone orders for supplies, linen, medical gas cylinders, and/or equipment via order entry process. Generates the appropriate purchase requisitions for products needed and sends to appropriate department. Enters in appropriate data into electronic database.

  • Performs restocking and/or redistribution of returned products. Follows departmental guidelines for accepting the return of clean, unused, and unopened products.

  • Follows recommended practices and ensures proper stock rotation to prevent providing expired products for clinical/surgical use.

Education Qualifications

  • High school diploma or GED equivalent

Experience Qualifications

  • Minimum of two years of inventory management and/or materials handling and restocking experience

Required Knowledge, Skills and Abilities

  • Excellent customer service skills.

  • Ability to use email and minimal word processing skills.

  • Ability to self-motivate.

  • Ability to learn quickly and adhere to specific protocols.

  • Ability to work in a fast-paced and physical environment.

  • Ability to adapt and comprehend new computer systems.

  • Consistent and reliable work habits.

  • Ability to demonstrate leadership.

  • Working knowledge of various computer systems, Microsoft Office.

  • Ability to follow policies and procedures regarding all aspects of an assignment including basic arithmetic and inventory calculations.

  • Ability to speak, read, write, understand, and communicate in English to hospital staff, physicians, and the public.

  • Ability to state the hospital and departmental mission statements and understand how they participate and contribute to them.

  • Knowledge of computer systems and basic computer skills

  • Knowledge of medical and surgical supplies

Licenses and Certifications

  • None .

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

  • Know Me: Anticipate my needs and status to deliver effective care

  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $32.32 - $36.24 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .

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