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HP Inc. SW Product Manager - Consumer Services in Palo Alto, California

At HP, we are not only delivering for our business today, but also taking bold steps to create a stronger HP for the future. A critical part of building a future ready business is accelerating our investment in consumer services and solutions.

HP of the future will be known for more than just the great PCs and printers we sell today, but also for the seamless experiences and outcomes we create for our customers. The formation of the Consumer Services and Solutions organization is an important step to creating a more growth-oriented portfolio that builds lifelong relationships with customers by tailoring our offerings to the new ways people live, work, and play.

This position will be responsible for designing, developing, and managing activities for a specific software product or group of products from product definition and planning through production, release, and end of life. Serves as the central resource with design, process, test, quality, and marketing as the product(s) move to production and distribution. Translates user requirements into executable work items that the software engineering team can implement in the product. Has the detailed technical knowledge necessary to explain feature requirements to developers and work with them to deliver these product improvements to end users.

Responsibilities

  • Monitors competitive market to determine client needs for certain product improvements.

  • Strategically partners with key senior stakeholders to understand needs and priorities.

  • Recommends product requirements and definitions to align with stakeholder's needs.

  • Collaborates with the software engineering team on feature ideas and prototypes to bring potential solutions to life

  • Advises key stakeholders on the portfolio strategy across all phases of the lifecycle

  • Plays a leadership role and drives the progress of the product management function

  • Tracks and reports key metrics to drive future product developments

Knowledge & Skills

  • Mastery of complex software systems, including enterprise, middleware, firmware, and embedded systems.

  • Ability to communicate across all levels of the organization, technical and non-technical audiences, to convey Software information and processes in a clear and concise fashion.

  • Software development experience, including demonstrated examples of management through influence and collaboration in a complex, multi-cultural global environment, building a culture of accountability.

  • Outstanding organizational and innovation skills.

Scope & Impact

  • Partners with sales, customer success, and support teams to define business requirements, product design, deployment, and adoption plans.

  • Acts as a subject matter expert and advises various internal, partner, and customer teams on the needs and requirements of target markets.

  • Provides guidance for junior team members.

  • Oversees the overall quality of work of the product management team.

  • Decisions with regard to products may have organizational impacts of up to a year.

Complexity

  • High: Extensive cross-functional/cross-organizational senior management interface; deals with complex strategic issues.

  • Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories, and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in HP's most complex disciplines.

  • Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees.

Education & Experience

  • Bachelor's degree in relevant area or demonstrated competence. Typically 10+ years of relevant experience.

HP offers a comprehensive benefits package, including:

  • Dental insurance

  • Disability insurance

  • Employee assistance program

  • Flexible schedule

  • Flexible spending account

  • Health insurance

  • Life insurance

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The typical base pay range for this role across the U.S. is $137,000 to $211,000 annually with additional opportunities for pay in the form of bonus and/or equity. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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