Lynden Incorporated is seeking a Technical Support Specialist to work as part of our SeaTac based team. In this role, you will be the face of the Lynden IT department. You will provide advanced troubleshooting and support for end-user hardware and software issues, including operating systems, office productivity software, email clients, and specialized applications. This position is not safety sensitive.

*Who we are: *

Lynden is a family-owned transportation and logistics company that allows our customers to balance speed and budget by shipping via air, land, or sea. As a corporate office with 95 IT employees, we support 18 sister companies with over 2,500 employees. With not having a layoff in 40+ years, we offer you job stability in a career that will be an adventure!

What you will be doing:

- - Provide advanced troubleshooting and support for end-user hardware and software issues, including operating systems, office productivity software, email clients, and specialized applications.

- - Manage the setup, imaging, deployment, and maintenance of desktops, laptops, and peripheral devices.

- - Install, assemble, configure, maintain, and troubleshoot hardware, software, and network services as it relates to the desktops, servers, printers, cameras, and mobile computing environment.

- - Lift 25+ lbs. and work in tight spaces to change out workstations, monitors, run wiring, etc.

- - Prioritize and respond to incidents escalated from the Help Desk.

- - Perform computer diagnostics and repairs via phone, chat, remote control, or in person

Complete and maintain required documentation for hardware and software maintenance and troubleshooting activities.